Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy ("Policy") is a legally binding agreement between you ("member of Ntetsia") and Ntetsia Technologies Ltd (including its subsidiaries, affiliates, agents, and service providers, collectively referred to as "Ntetsia App," "we," "us," or "our"). This Policy governs how we collect, use, disclose, and protect your personal information.

1. Scope of the Policy

This Policy applies to all users of the Ntetsia App, including our websites, web and mobile applications, and associated services.
By accessing or using our services, you agree to the practices described in this Policy.

2. Jurisdictional Compliance

European Economic Area (EEA), United Kingdom & Switzerland

Ntetsia Technologies Ltd is the data controller for users in these jurisdictions, in compliance with the EU General Data Protection Regulation 2016/679 (GDPR).

Contact:

RSTC Complex Blue Lagoon, Sakaman-Accra, P.O. Box 53853, Accra-North, Ghana, West Africa

📞 +233-302-855-846

✉️ [email protected]

California Residents

We recognize the rights of residents under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

3. Information We Collect

A. Information You Provide

Registration Details: Name, contact, date of birth, residence, etc.
Business Accounts: Business registration, TIN, representative info.
Project Submissions: Descriptions, locations, images, costs — user must confirm project ownership.
Contributions: Records related to financial transactions via accredited processors.
Communications: Messages, posts, referrals, and feedback.

B. Information Collected Automatically

Device Data: Browser, IP address, device type, OS, geolocation (where permitted).
Usage Logs: Interaction data, navigation patterns.
Cookies & Tracking: Web beacons, pixel tags, and similar tools for analytics and personalization.

4. How We Use Your Information

We process your data for the following purposes:

Service Provision – To manage access, contributions, and communications.
Analytics – To evaluate system usage and improve service delivery.
Personalization – To tailor content and notifications.
Legal Compliance – To meet regulatory obligations and resolve disputes.
Project Updates – To inform contributors about project progress.

5. Sharing and Disclosure

Your information may be shared only under the following conditions:

Service Providers: For tasks like payments, analytics, hosting, or communications.
Legal Requirements: When required by court order, subpoena, or regulation.
Public Platforms: Any information you choose to publish is visible to other users.
Corporate Changes: In the event of mergers, acquisitions, or restructurings.

6. Your Legal Rights

General Rights for All Users:

Access, correct, or delete personal data.
Opt out of cookies and non-essential communications.

For EEA, UK, and Switzerland Residents:

Data portability.
Right to restrict or object to processing.
Objection to profiling or automated decisions.

For California Residents:

Right to know what data is collected, shared, or sold.
Right to request correction or deletion.
Right to opt out of data sharing or profiling.

7. Security of Your Information

We apply industry-grade security measures: encryption, access control, and regular system audits. However, no system is entirely immune from risk. Users should exercise discretion when sharing personal or sensitive information.

8. Data Retention

Your data is retained only for the duration necessary for its purpose or as required by law. When no longer needed, it is securely deleted or anonymized.

9. Children's Privacy

Ntetsia services are not intended for users under 13 (or 16 in Europe). If we discover unauthorized registration by a minor, we will promptly delete the data.

Concerns: [email protected]