Ntetsia App Privacy Policy
This Privacy Policy (the "Policy") constitutes a legally binding agreement between you ("user") and Ntetsia Technologies Ltd (including its subsidiaries, affiliates, agents, and service providers, collectively referred to as "Ntetsia App," "we," "us," or "our"). This Policy governs how we collect, use, disclose, and protect your personal information
Scope of the Policy
This Policy applies to all users of the Ntetsia App, including our websites, web and mobile applications, and related services. By accessing or using our services, you consent to the terms outlined herein.
European Economic Area (EEA), United Kingdom, and Switzerland
- For users within these jurisdictions, Ntetsia Technologies Ltd acts as the data controller in accordance with the EU General Data Protection Regulation 2016/679 ("GDPR").
- Contact: Gicel Estate Block D2/28, New Weija, Accra, Ghana | +233-302-855-846 | [[email protected]] (mailto:[email protected]).
California Residents
- This Policy incorporates rights under the California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA).
Information We Collect
We collect the following categories of information:
Information You Provide Directly
Registration Details
- Personal data, such as name, contact information, date of birth, and country of residence.
- For business accounts, we may collect business registration details, tax identification numbers (TIN), and representative information.
Project Submissions
- Data related to your "dream projects," including project name, description, location, cost, and images. Users are required to confirm ownership of submitted projects.
Contributions
- Information associated with financial contributions, including payment records processed by accredited third-party services.
Communications
- Data from posts, comments, messages, and other user-generated content.
Third-Party Data
- Information you choose to share about or with third parties (e.g., referrals).
Information Collected Automatically
Device Information
- Data such as browser type, operating system, IP address, and geolocation (with consent).
Usage Data
- Logs detailing interactions with the app and services
Cookies and Similar Technologies
- Functional and analytical cookies, as well as tracking tools like web beacons and pixel tags, to improve user experience and monitor performance
How We Use Your Information
Your information is processed for the following purposes:
Service Provision
- To enable access to Ntetsia App services and facilitate project management and communications.
Analytics and Research
- To analyze usage trends, improve functionality, and optimize user experience.
Personalization
- To customize app content and notifications based on user preferences.
Legal Compliance
- To comply with legal obligations and enforce our terms of service.
Project Updates
- To provide contributors with timely updates regarding funded projects.
Sharing and Disclosure of Information
Your information may be shared under the following circumstances:
Service Providers
- With third-party vendors performing tasks on our behalf (e.g., payment processing, marketing, and IT support).
Legal Obligations
- When required by law, such as in response to subpoenas or regulatory inquiries.
Other Users
- When you make information publicly available (e.g., via posts or project updates).
Corporate Transactions
- In connection with mergers, acquisitions, or asset transfers, your information may be part of transferred assets.
Your Legal Rights
Your information may be shared under the following circumstances:
General Rights
- Access, correct, or delete your data.
- Opt out of non-essential communications and cookies.
EEA, UK, and Switzerland Users
Rights under GDPR include;
- Data portability.
- Restriction of processing.
- Objection to automated decision-making and profiling.
California Residents
Rights under CCPA/CPRA include:
- Requesting the disclosure, correction, or deletion of personal data.
- Opting out of data "sales" or "sharing."
Security of Your Information
We implement industry-standard measures, including encryption and regular audits, to protect your data. Despite these efforts, no system is completely secure. Users should exercise caution when sharing sensitive information.
Data Retention
Data is retained only as long as necessary for its intended purpose or as required by law. When no longer needed, data will be securely deleted or anonymized.
Children’s Privacy
Our services are not intended for users under 13 years old (or 16 in Europe). If we become aware that a minor has provided personal data without parental consent, we will delete such information promptly. Concerns can be addressed to [[email protected]](mailto:[email protected]).
Policy Updates
Ntetsia Technologies Ltd reserves the right to update this Policy periodically. Users will be notified of significant changes. Continued use of our services constitutes acceptance of the updated Policy.
Contact Information
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.